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Privacy Policy

CEO 3: AI Video Generator

Privacy Policy & Refund Policy
Available for All Age Groups
Last Updated: August 19, 2025

1. Privacy Policy

1.1 Data Collection and Usage

  • Device identifiers, usage statistics, user preferences, credit balance, and purchase history are collected.

  • Analytics and performance data are processed through

  • On iOS, tracking permission may be requested for personalized advertising, but users can disable it anytime.

1.2 Image Processing (Video Generation)

  • Uploaded images are processed solely for video generation.

  • Processing is performed by trusted third-party providers such as Google, Kling and other models

  • Images are temporarily stored during processing and deleted afterward.

  • Generated videos are saved to your device.

1.3 Data Storage and Security

  • User account data is securely stored on backend servers.

  • Data transmission is encrypted with HTTPS.

  • Data is retained only as long as necessary to provide the service.

1.4 Third-Party Services

  • AI Processing: Replicate

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  • Payments: RevenueCat, Apple/Google

  • Authentication: Firebase

1.5 Children’s Privacy

  • The app is available for all age groups, but parental supervision is recommended for users under 17.

  • We do not knowingly collect personal data from children under 13 without parental consent.

1.6 Your Rights
You have the right to:

  • Request data deletion (subject to technical limitations)

  • Opt out of analytics tracking

  • Control advertising tracking through device settings

2. Refund & Purchase Policy

2.1 Credit System

  • The app uses a credit-based system. Credits are required to generate AI videos.

2.2 Refund Policy

  • Used credits are non-refundable.

  • If credits are not delivered due to a technical error, please contact support.

  • Refund requests may be denied in cases of abuse or suspicious activity.

2.3 Managing Purchases

  • Always check your current credit balance before making a purchase.

  • Subscriptions are renewed automatically via Apple/Google Play.

  • You can cancel subscriptions in your device’s subscription settings.

2.4 Support & Refund Requests

  • You can contact us via the in-app support option or by email at omer@ercaap.com.

  • We will respond to your request within 48 hours.

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